Effective Date: January 4, 2026

1. About Our Service

RosCar is not a car rental company. We are a booking platform that connects customers with local car rental providers in Tenerife. We do not own or operate the vehicles. All rentals are made directly through local rental companies, and all rental agreements, terms, and conditions are between you and the local provider.

2. Booking Process

You can browse available cars, check prices, and make reservations online.
All bookings are subject to availability with the local car rental provider.
Upon booking, you will receive a confirmation email with the details of your rental.

3. Payment

Payment is processed by the local rental company according to their terms.
No deposit required: Many of our partner companies allow bookings without a deposit.
No credit card needed: Certain rentals do not require credit card details for reservation.
Full payment is usually made at the time of pickup, directly with the rental company.

4. Cancellation and Changes

Our service offers free cancellation according to the policy of the local provider.
Any changes or cancellations must be made through our platform or by contacting the rental company directly.
We recommend checking the cancellation rules for your specific booking.

5. Responsibility and Liability

We act only as an intermediary between you and the local rental company.
The local rental company is responsible for providing the vehicle and fulfilling the rental agreement.
RosCar is not liable for any damages, accidents, or disputes related to the rental.
By using our platform, you agree that all claims or disputes regarding the vehicle rental are between you and the local provider.

6. User Obligations

You must provide accurate personal information when booking.
You agree to comply with the rental company’s policies regarding driving, age requirements, insurance, and vehicle use.
You are responsible for any fines, penalties, or damages incurred during the rental.

7. Privacy and Data

By booking through RosCar, you consent to the collection and use of your personal information as described in our Privacy Policy. We use your information solely to facilitate your booking and communicate with you regarding your reservation.

8. Changes to Terms

RosCar reserves the right to update these Terms and Conditions at any time. Any changes will be posted on the website with a new effective date. Continued use of our platform constitutes acceptance of the updated terms.

9. Contact Us

If you have any questions regarding these Terms and Conditions, please contact us at:

RosCar Tenerife
Email: [email protected]
Website: https://roscartenerife.com